Five Habits That Protect Your Account

If your login details end up in someone else's hands, it isn't just your balance at risk — the mobile number you registered with is exposed too. Follow the five rules below every day and the chances of someone else getting into your 8www account drop a lot.

Remember, our support team never asks for your password or a one-time code in live chat. If anyone does, close the chat right away.

  1. Keep your password separate

    Don't use a password you've used on another site. Passwords built from your date of birth, your name or the last digits of your phone number are the easiest to guess.

  2. Never share your code

    The code that comes to your phone is for you alone. Don't hand it over even if someone calls or texts claiming to be staff — that code is how accounts get emptied.

  3. Stay off public Wi-Fi

    Better not to log in on hotel, café or bus Wi-Fi. On mobile data, nobody else on the same network can see your session.

  4. Log out on shared phones

    If you log in on a friend's phone, a shop computer or at a cyber café, always log out when you're done. Never tick “Remember Me” there.

  5. Change your password now and then

    Keeping the same password year after year raises the odds of it leaking. A fresh one every few months means old details can't get anyone in.

Where to Look When Login Gets Stuck

These six problems come up most often. Work out the cause first, then do what the right-hand column says.

Problem Likely Cause What to Do
Password shows as wrong Caps Lock is on, or the phone keyboard is set to capitals Check the dots in the password box, keep the keyboard on English and type it again slowly.
Code isn't coming to the phone Message inbox is full, the network is weak, or the number has been changed Check the spam folder, restart the phone once, then ask for the code again.
Account temporarily locked Wrong password entered too many times in a row Wait a little and try again. If that doesn't work, send your number on 24/7 live chat.
Login goes through but the balance shows zero An old cached page, or login open in two tabs at once Close the extra tab and clear the browser cache, then log out and log in once.
Can't get into the app An old APK, low storage on the phone, or weak internet Check which version is on your phone; if it's an old one, install the new 36 MB file from /8www-app/.
Login page won't open Incognito window, blocked cookies or an old bookmark Close incognito and open https://8www.tech/en/8www-login/ fresh in a normal tab.

If none of the steps above work, send your number and the issue on 24/7 live chat. Never send your password or a code in chat.

Phone Number, Username or App: Which Way to Log In

Three ways into the same account. Pick the one that fits how you play.

Method What You Need Where It Helps Speed
Mobile Number Your own number and password Easiest the first time you log in on a new phone or another browser Almost instant
Username The account's username and password Handy if you can't recall the number or have changed it Almost instant
Android App The 36 MB APK installed on your phone Play on the same phone every day and you skip typing the address each time Lobby in one tap

8www Login in Four Steps

From your first time to every day after, it's the same four steps. If you get stuck anywhere, look back at the list above.

  1. Open the login page

    Open the 8www login page in your phone or computer browser. If you have an old tab open, close it and start fresh — that saves you session and cache trouble.

  2. Enter your number and password

    Put your mobile number in the first box and your password in the second. Check the spelling in both fields, especially that the upper and lower case English letters match.

  3. Tick “Remember Me”

    On your own phone you can tick the box and skip typing the password every time. On a friend's phone, a shop computer or at a cyber café, always leave this box empty.

  4. Check your account once you're in

    Once inside, start with your balance, any running bonus and your latest transactions. If a figure looks off, don't touch anything yourself — tell 24/7 Live Chat straight away.

Close-up of a hand holding a smartphone with the 8www game lobby open on screen

If you prefer to log in through the app

Our Android app is 36 MB, current version 2.8.16, and it runs on Android 8.0 or later. The download is free, and after installing you log in with the same number and password.

See the app download page

How to get back in if you forget your password

You don't need to open a new account. With your registered number you can change your password in three steps.

  1. Go to the reset link

    Tap the “Forgot Password?” text under the login form. On the new page, enter the number you opened the account with and send the request.

  2. Enter the code sent to your phone

    Type the code that arrives on that number into the field. If no code comes, wait two minutes and request again — pressing repeatedly in a short span just makes the old code work.

  3. Set a new password

    Now enter a new password and confirm it. Keep it completely different from the old one, and don't use a password you've used on any other site.

If you stop using that number, let us know in 24/7 Live Chat. No one will ever ask you for your password or code on their own.

What you want to know about logging in

Short answers to the six questions we get most.

What do I need to log in to 8www?

Just two things: the mobile number you gave when opening the account and your password. No email or extra paperwork at this step. If you forget the password, you can set a new one with your number from the link under the form.

I've forgotten my password — will my account be closed?

No. Forgetting your password doesn't close the account, it only keeps you out. Go to the “Forgot Password?” link, enter your number, put in the code sent to your phone and set a new password. When you're done, write the new password down somewhere safe.

What if the code message doesn't arrive?

First check the spam or other folders in your messaging app. Restart your phone once, wait two minutes and ask for the code again. If your inbox is full, delete a few old messages. Still nothing? Tell 24/7 Live Chat.

Can I use the same account on more than one phone?

You can log in on your own phone and tab in turn. But if sessions stay open in many places at once, anyone holding one of those phones can get in. So log out of the previous device before you log in on a new one.

Can I log in without the app?

Yes, everything works in the browser. The app is only for convenience. If your phone is short on space or you want to skip Play Store hassle, go straight through the browser. If you do want the app, get the 36 MB file from the /8www-app/ page.

Is it safe to keep “Remember Me” on?

On your own phone it's fine — you won't have to type the password each time. But never tick this box on a shared phone, in a rented place or on an office computer, because anyone using that device can open your account.

The first thing to do after logging in

Step inside and you'll find the lobby games and betting markets on live matches. How to put money into an 8www account, the ৳300 minimum and two-minute transactions — every step is set out in the Deposit Guide.

Open a New Account View the Casino Lobby Deposit Guide